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FAQ

Q: What can you buy from us?

A: Produce diamond tools with different models or sizes as per your request. (OEM or ODM Service)


Q: How can we guarantee quality?

A: Always a pre-production sample before mass production; Always final Inspection before shipment;


Q: What services can we provide?

A: Accepted Delivery Terms: FOB,EXW,CFR,CIF;

Accepted Payment Currency:USD,EUR;

Accepted Payment Type: T/T,L/C,Credit Card,PayPal,Western Union,Cash;

Language:English,Chinese


Q: Are you a manufacturer or a trading company?

A: We have our own factory and have cooperated with many factories for more than 20 years. We have been engaged in such products since 1998, have a strong supply chain, constantly develop new products, and provide professional services and prices for every customer. Our headquarters is located in Zhejiang, supplying global industries.


Q: What is your delivery time?

A: The usual delivery time is 5-10 days after receiving the advance payment; For customized products, 15-30 days after receiving the advance payment.


Q: Can you help me design or modify the product according to our requirements?

A: We have strong R&D capabilities and a professional and efficient team. We welcome customized services and OEM/ODM.


Q: Do you have any samples?

A: Yes, after confirming our price, you can request some samples for testing, but please pay for the samples and shipping. The sample fee will be refunded to you after you place your formal order.


Q: What Are The Advantages Of Your Product?

A: We provide high quality tool accessories, to satisfy our customers’ one-step shopping requirements with big cost saving compared with well-known brands.


Q: Can You Accept Small Size Of The Order?

A: Welcome. We could accept small MOQ with customized package.


Q: What Are Your Service Advantages?

A: 24-hour quick response, free samples and consulting, product recommendation & analysis report, and customized marketing solutions.24-hour quick response, free samples and consulting, product recommendation & analysis report, and customized marketing solutions.